# What is LeadTap.me smart routing

> LeadTap.me smart routing is a weekly schedule of links for one Smart Object, in the customer's time zone, with a fallback link for the rest of the week. Lunch menu by day, dinner menu at night. A Plus feature.

Source: https://docs.leadtap.me/concepts/smart-routing/ · Last updated: 2026-10-09

Smart routing is a weekly schedule of links for one Smart Object, in the customer's time zone: for example, the lunch menu on weekdays at midday, the dinner menu at night, and a fallback link the rest of the time. It is a Plus feature; reading a schedule works on every plan.

## How a smart routing schedule works

A schedule is a set of time slots, each sending taps to one link, plus a fallback link for every minute no slot covers.

- **Days 1 to 7**, where 1 is Monday.
- **Times in the customer's IANA time zone**, such as `Europe/Madrid`. The server stores them in UTC and shows them back in local time.
- **A slot stays inside one day.** A night window (for example, 22:00 to 02:00) is two slots.
- **One link per minute.** Overlapping slots are rejected with the exact conflicts.
- **The fallback** applies whenever no slot matches.

## What smart routing does not do

Smart routing routes by day and time only. Routing by browser language is not offered.

## Smart routing with Claude

Claude reads an object's week with `get_object_routing` (give a time zone to see it in local time) and writes the whole schedule with `set_smart_routing`, which replaces every rule the object had. Claude confirms the schedule with you before saving. `get_objects_metrics` with the object's id shows how each rule performs against the fallback.

Example: "Send the entrance QR to the lunch menu on weekdays from 12 to 4 and to the dinner menu the rest of the time."